The prices shown are in US Dollars and we charge in US Dollars.
You may return any product within 30 days for a refund.
It is easy to return items with HDProjectorWorld.com. Buyers would pay for the shipping cost for returning the item for refund. Before returning the product, it may be possible for us to solve the problem that you have encountered. If not, we can always send you a replacement. Please phone toll-free 1-866-322-6382, 9:30AM - 5PM PST, Monday - Sunday (Closed on Statutory holidays) or e-mail questions@HDProjectorWorld.com for technical support. There is a 15% restocking fee for all returns. The returning items must be in good condition without scratches. We absolutely do not accept scratched items for refunds. There are no exceptions.
If you need to use the North American warranties, you may return it to us for a replacement or for fixing. The warranties cover parts, labor, and replacement costs if necessary. The warranty covers defects only. Improper use of the projector voids the warranty. If you accidentally dropped or scratched the item, it is not covered under the warranty. Before sending it back to us, please e-mail rma@HDProjectorWorld.com for warranty information first.
Technical Support Policy
All customers of HDProjectorWorld.com receive technical support via e-mail or web-based chat for the lifetime of the purchased product. Customers receive one-full year's worth of free technical support via toll-free phone.
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. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Information that you might give to us are your full name, phone number, shipping information, email address, etc.
Costs incurred due to refused shipments and returned products, incorrect addresses on original orders (if customer's fault) will be deducted from refunds.
If you gave us an incorrect address, and we shipped to that incorrect address, we cannot ship you another item until we have received the incorrectly shipped item back at our place. Please remember to give us the correct mailing address [which is sometimes different from a billing address]. Also, the extra cost of shipping the item again will be charged to the customer. The item won't be shipped until the extra cost of the shipping charge is paid in full.
HDProjectorWorld.com cannot be held liable for shipping delays or for selling an out-of-stock item. If an item is out-of-stock, the customer will be notified via e-mail. A customer can cancel an unshipped, purchased product at anytime subject to a full refund (shipping included) being issued.
HDProjectorWorld.com, owned by Oxygenergy Electronics Inc., do not endorse the products sold on www.hdprojectorworld.com
. Neither www.hdprojectorworld.com
nor Oxygenergy Electronics Inc., nor its employees, associates, affiliates, owners, managers or agents are not liable for the accuracy and representations of the products sold on www.hdprojectorworld.com
. HDProjectorWorld.com, Oxygenergy Electronics, its owners, its employees, and consultants are not liable for any incidental, punitive, consequential, direct, indirect, special, exemplary, or purposeful damages (include loss of profit, data, or use) caused by products sold on www.hdprojectorworld.com
HDProjectorWorld.com is not responsible for typographical errors in the www.hdprojectorworld.com
website. HDProjectorWorld.com and Oxygenergy Electronics Inc. are operated in British Columbia and is subject to the laws of the province [of British Columbia] and the country of Canada.